• Takes necessary action to ensure all Guest receive SUPERSTAR Service ; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
  • Effectively paths the restaurant to monitor all aspects of the restaurant s operation to anticipate problems; takes initiative to correct problem areas immediately.
  • Consistently enforces and maintain all Quality, Service and Cleanliness standards.
  • Monitors and maintains proper staffing level and labor costs..
  • Create a friendly atmosphere for employees and Guests.
  • Effectively train Crew Members.
  • Provide direction and supervision for Crew Members.
  • Support efforts to maximize sales and profits and minimize controllable costs.
  • Effectively plan, organize and implement all operational routines and activities during your shift.
  • Role model and set a positive example for the entire team.


  • High school diploma or equivalent.


  • Must be able and willing to work flexible hours including morning, evening and weekend shifts


  • Ability to get results through others.
  • Organizational, planning and time management skills
  • Team building skills.
  • Problem solving skills.
  • Good verbal and written communication skills
  • Ability to take initiative.

Physical Abilities:

  • Stand for long periods of time.
  • Work around heat.
  • Work around others in close quarters.
  • Move throughout the restaurant and observe restaurant operations and employee work performance.
  • Able to lift 50 75 pounds comfortably.
  • Work with various cleaning products.

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